Furrr's Rules
Please allow 2 week's notice when scheduling new appointments. However, last minute emergencies do occur so please call and we will try to work you into our schedule.
We will pick up your keys and everything we need at your FREE Meet and Greet. This meeting gives your pet(s) and our staff both a chance to get acquainted. During the Meet and Greet we'll discuss your pet(s) routine, services you require, key pick-up and review your completed paperwork.
Please fill out the pdf form below and will grab them during our Meet and Greet.
Client Info
Pet Info
Vet Info
Please use this checklist before going on your trip to help us better care for your loved ones.
Pre-Trip Checklist
You can download Adobe Reader here
Please have 2 complete sets of keys made prior to the consultation and check to make sure they work. Only one set will be used during the visit while the other set stays in our safe as a backup.
Payment
Payment in full is required at first visit, and can be made by cash or check. Please make checks payable to:
JenniFurrr's Pet Services LLC
Cancellation Policy
In the event that you need to cancel services, we require 24 hours notice prior to the scheduled visits. Please call our main office at (512) 291-5366 to cancel pet visits. If proper notice is not given the following charges will be incurred and must be paid before subsequent visits can be booked.
Vacation clients: $75
Daily clients: The cost of that day's visit
"Last Minute" booking fee (with less than 7 days notice):
Vacation clients: $25
Daily clients: $10
Thanksgiving and Christmas/NYE:
All fees for services are due at the time of booking! Our cancellation policy for these holidays is that all cancellations must be made two weeks prior to Thanksgiving week visits and two weeks prior to Christmas and New Years week visits. Cancellations after these dates and times will not receive a refund.
Refunds / Credits
We cannot offer refunds for cancelled visits but we can offer credit for visits if cancelled with at-least 24 hours notice.
